Shipping policy

objective

By providing transparent and efficient shipping services, we ensure that there are no unnecessary delays in the process of getting garments from the warehouse to the consumer.

Shipping time commitment

Standard shipping time: 20-30 business days for all EU member states.

Transit time is calculated from the time the order is confirmed and shipped.

Optimization measures

Optimize cross-border transportation by establishing multiple sub-warehouses and distribution centers within the EU.

Strengthen strategic cooperation with mainstream domestic and foreign logistics companies to jointly optimize transportation routes.

Notice of Delay

In the event of a delay, we will notify the customer via email or SMS within 24 hours with a new estimated delivery date.